About Us

About Joint Medical Store

JMS is a leading Private Not-for-Profit organization established in 1979 by the Uganda Catholic Medical Bureau and the Uganda Protestant Medical Bureau under the Trustees Incorporation Act. It is licensed by the NDA to import, warehouse, export, and distribute medicines and other healthcare supplies across Uganda.

Beyond distribution, JMS contributes to the broader health commodity value chain through training of health workers, infrastructure development, repair and maintenance of medical equipment, and institutional capacity building. It operates within an ISO 9001:2015 certified Quality Management System, ensuring compliance with good distribution, storage, and laboratory practices.

Years Of Experience

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Health Facilities Served

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Specialized Health Services

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Health Products

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Vision

Accessible Sustainable Quality Health Solutions For the Glory of God

Mission

To Provide Value-adding Health Solutions to Accredited Health Units and Other Stakeholders

Core Values

Integrity, Collaboration & Teamwork, Adaptability, Responsibility & Excellence

Trusted By

Our Partners

Why choose Us

45+ year experience

With over 40 years of experience in the field of industrial manufacturing, we guarantee the best quality and products.

Professional team

JMS boasts a highly skilled, professional team dedicated to delivering quality solutions with integrity, efficiency, and exceptional customer service.

Quality Assurance

JMS ensures rigorous quality assurance processes, delivering reliable solutions that meet high standards and exceed client expectations every time..

Milestones Over The Years

1979

Started

Started Operations in a container in Nsambya

1991

Increased Pallet spaces to 216 Started

1999

Started

Increased Pallet spaces to 1839 Increased Pallet

2008

Increased Pallet spaces to 3859 Increased Pallet

2009

Opened an inhouse Quality Control Mini Lab

2009

Opened an inhouse Quality Control Mini Lab

2011

Received ISO 9001:2015 Accreditation

2016

Opened a Branch in Mbarara, Fort Portal Distribution outlet increasing Pallet spaces to 5459.

2017

Opened Arua Distribution outlet that led grew to a Branch, Diversified into Manufacturing with Replenish + a Therapeutic food.

2018

Increased pallet spaces to 10,000

2025

Grew customer base to 2300 nationwide, Transitioned to ERP Dynamics and Launched Gulu Branch increasing Pallet spaces to 13,000.

Frequently Asked Questions

Here you can find our frequently asked questions. If you can’t find an answer to your question, please feel free to contact us.

General Questions

Who owns JMS?

JMS is a non-profit venture that was started by the Uganda Catholic Medical Bureau and the Uganda Protestant Medical Bureau.

JMS has a Memorandum of Understanding with the Uganda Muslim Medical Bureau and the Uganda Protestant Medical Bureau. These are classified as accredited facilities.

Who can be a JMS customer?

All Mission based, Private Not for Profit and Private Hospitals, Health Centres, Non-Governmental Organisations, Schools, Pharmacies, Clinic among many others.

How can I get items outside ?

the JMS stock range? JMS has a special order team that caters for procuring emergency and non-stock items. The team sources for the rare hard to find medical supplies ordered by customers.

What JMS make last mile deliveries?

Yes JMS carries out last mile delivery depending on the worth and timing of the order. We advise consolidation of orders based on dioceses, districts and regions. Donor supplies are delivered in each zone door to door bi-monthly guided by a published delivery schedule.

Does JMS operate outside Uganda?

JMS extended its operations in East Africa and has delivered consignments to customers in Democratic Republic of Congo, Southern Sudan, Somalia, Kenya, Tanzania, Burundi, Central African Republic (CAR)

How can I work at JMS?

JMS publishes its vacancies in the mainstream media, website and social media channels. Its employs diverse professionals, graduate trainees and interns.

Pricing Questions

How do I make payments to JMS?

Invoices may be settled by bank draft, cash, cheque written out in the names of Joint Medical Store and using Mobile Money mode of payment with JointMed as the Merchant code. Joint Medical Store Account Details can be obtained from this LINK Upcountry customers are encouraged to make deposits directly to the above bank accounts and send a scanned copy of the bank slip to the JMS accounts department. International Clients (outside Uganda) can be made directly to any of the above accounts or to our Dollar or Euro account at Barclays Bank USD-0344025592; EURO 0344216770 Standard Chartered USD -8702912418800; EURO -9302012418800 Any other questions regarding payments, invoicing, account balances contact accounts@jms.co.ug

What is JMS’ credit policy?

JMS offers a 90 day credit policy scheme for accredited facilities. To qualify, facilities need to have active accounts with JMS.

What is the JMS minimum purchase permitted?

What is the JMS minimum purchase permitted? JMS is a wholesale pharmaceutical store.

Is the selling price at JMS Outlets harmonized?

Yes, the JMS selling price is harmonised at all JMS outlets including the Head office, Mbarara Branch and distribution outlets in Fort Portal, Masaka, Arua and Jinja.

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4.8 / 5 reviews

(8,549 Reviews)

What Clients say About JMS

"I consistently order lab reagents for Nsambya facility. The JMS website simplifies tracking Clinsafe stock levels. Their professional team ensures quality is guaranteed for every patient served."

"The Mbarara branch is a lifesaver for Western Uganda. No more waiting for Kampala deliveries. I recently purchased an ultrasound machine, and the after-sales technical support was truly timely."

"Providing healthcare in West Nile is challenging, but JMS Arua bridges the gap. Their last-mile delivery remains reliable during rainy seasons. It is a relief getting genuine medicines at affordable prices."

"I love the immunity boosters from JMS. Our Kabale customers specifically request the Clinsafe brand because they trust the JMS name and its long-standing reputation for medicinal purity."

"The delivery schedule is very consistent. Operating in remote areas like Nebbi requires precision. Knowing exactly when the truck arrives allows us to manage our pharmacy inventory accordingly.."